Terms Conditions & Refund Policy

This Privacy Statement discloses the privacy practices for Shri Ramraja Temple Administration, Orchha. ("Shri Ramraja Temple Administration, Orchha", "We" or "Us") and how it treats the information that Shri Ramraja Temple Administration collects and receives, including information related to your past use of Ramraja Temple Orchha donation, products and services. This policy does not apply to the practices of Shri Ramraja Temple Administration, Orchha does not own or control or to people that Shri Ramraja Temple Administration, Orchha does not employ or manage.

1. The information collected by Shri Ramraja Temple Administration Orchha

We will not knowingly use information collected on this website to others in ways different from what is disclosed in this statement. Shri Ramraja Temple Administration collects information from our users at several different points on our website. For purposes of this Privacy Statement, "Personally Identifiable Information" refers to information that can directly identify an individual; for example, such information may include an individual's name, photograph, ID cards, mailing address, phone number or email address.

1.1 The information collected by Shri Ramraja Temple Administration Orchha: We use IP addresses, to analyze identity of booking area, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to Personally Identifiable Information.

1.2 Information that Is Actively Submitted to Shri Ramraja Temple Administration, Orchha: A user must provide contact information (such as name and email address) so that we can stay in touch with our users. This information is also used to fulfill booking, order and registration requests. To donate online or for other service ordered, a user must provide contact information (such as name and shipping address) and financial information (such as a credit card number and its expiration date). This information is used for billing purposes, with the help of our service provider (the bank which is providing us the payment gateway facilities), and to fill users' orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

1.3 Information Shri Ramraja Temple Administration, Orchha Obtains from Third Parties:: Presently website is not collecting user information from third party. Only in case of Payment Gateway, the bank (who so ever provides the payment gateway services for online transaction) collects very critical information like Credit card or debit card number, Expiry date of credit card or debit card , Credit card or debit card holders name, amount deducted from their credit or debit account and any other relevant information which is must for online transaction. These information are collected by payment gateway service provider and these information along with your contact information are stored with payment gateway service provider.

The critical information like credit or debit card number, its expiry date, card holder’s name, bank name are not at all stored, infact it is stored with the payment gateway services providers. The payment gateway service provider sends the transaction number to Shri Ramraja Temple Administration website on completion of payment procedure along with status of transaction (like success, cancel or error). As Shri Ramraja Temple Administration is not at all collecting credit or debit card details there is no question of storing it to the server, Trust and using it for any purpose. These critical information is solely stored with payment gateway service provider. They also never use your card details with any third party except the bank from where they need to deduct sanctioned amount by you.

a) On Successful transaction of payment: In case of successful transaction of payment for donation, services or product the user will inform accordingly. The details will also informed via email (if proper email address provided at the time of payment). The amount will be deducted from user's respective bank and credited in the account of Shri Ramraja Temple Administration account. The user will get necessary entry in their passbook or bank statement directly from their bank.

2. Refund Policy

a) No refund/cancellation for the donated amount by any donor will not be entertained, the online donations through the online payment gateway.

b) No cash or refund of money will be allowed. In case of any dispute it will be settled as per the norms & condition of merchant and payment gateway service provider.

c) If any in-kind support received by the donor from any where the material will be reached to the needy communities.

d) Once received the donation for a cause will not be refunded to the donor. No cancellation to be made.

e) No refund of money will be provided for services availed by Devotees.

2. Linked to Third Party Websites

This website may contains links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our website and to read the Privacy Statements of each and every website that collects Personally Identifiable Information. This Privacy Statement applies solely to information collected by this website.

3. Users Must Keep Their Passwords Private

Users are required to keep their account passwords confidential and do not share this information with others. If you choose to reveal or share your password and Shri Ramraja Temple Administration account name, we are unable to guarantee the security of your account.

4. Final Statement

Shri Ramraja Temple Administration will use your information in accordance with the Privacy Statement that is currently in effect. If you have any questions about the security at our website, you can send an email to sugg.ramrajatemple@gmail.com